Terms of Use

Welcome to RM Support. These Terms of Use (“Terms”) constitute a legally binding agreement between you and RM Support regarding your access to and use of our website and our services, including professional recruitment, talent sourcing, staffing, and career placement services.

By accessing our website or utilizing our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease use of our website and services.
 

Acceptance of Terms
 

By visiting this website, submitting a resume, creating a candidate profile, or utilizing staffing services from RM Support, you represent and warrant that:

• You are at least 18 years of age and legally permitted to seek employment or contract work.

• You possess the legal authority to enter into these Terms on behalf of yourself or the corporate entity you represent.

• You will comply with all applicable local, state, and federal labor laws, employment standards, and immigration regulations.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes
acceptance of the revised Terms.
 

Eligibility and Recruitment Services
 

RM Support provides professional placement and workforce staffing services connecting qualified job seekers (Candidates) with organizations looking to hire (Clients).

• Service Scope: RM Support assists in identifying, screening, and recommending candidates for client vacancies. We do not act as an employer of record unless explicitly stated in a separate, formal employment contract.

• No Guarantee of Employment or Placement: RM Support does not guarantee that candidates will secure interviews or employment, nor do we guarantee that corporate clients will find a matching candidate for their vacancies. Placement depends entirely on client hiring decisions and market demand.

• Accuracy of Information: Candidates must provide accurate, current, and truthful information on resumes, applications, portfolios, and certifications. Providing fraudulent credentials, falsifying employment history, or misrepresenting background information will lead to immediate termination of services.

• Employer Policies: Once placed, candidates are subject to the specific workplace policies, safety standards, and operational guidelines of the hiring client.
   

Use of Our Services
 

Our services are designed to facilitate professional, lawful career connections and corporate staffing solutions.

• Authorized User: Candidate profiles and staffing requests must be managed by the authentic individual or an authorized corporate representative.

• Prohibited Conduct: You shall not use our platform to post fraudulent job openings, harvest candidate data for unauthorized third-party databases, submit misleading application materials, or engage in discriminatory hiring actions.

• Data Verification: You acknowledge that RM Support reserves the right to verify employment histories, educational credentials, and professional references as part of standard pre-screening procedures.
   

SMS and Text Messaging Communications
 

By providing your mobile phone number and opting in to receive messages, you agree to the following regarding our SMS/Text Messaging program:

• Express Written Consent: By checking the consent box on our web forms, you provide your express written signature to receive recurring automated marketing, informational, and recruitment-related text messages from RM Support. Consent is not a condition of a final job placement or service purchase.

• Identification & Purpose: Every message sent will clearly identify RM Support as the sender and state the purpose of the communication (e.g., job alerts, interview reminders, application updates, or onboarding steps).

• Opt-Out Mechanism: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive. We will process your request immediately and send a one-time confirmation of your unsubscribe status.

• New York Telemarketing Compliance: In accordance with New York State law, RM Support treats unsolicited texts as prohibited telemarketing. We will never sell, rent, or share your phone number with third parties for their own marketing purposes without your explicit consent.

• Quiet Hours: To respect your privacy, RM Support will only send marketing or non-urgent recruitment messages between the hours of 8:00 a.m. and 8:00 p.m. EST, in compliance with NYS General Business Law.

• TCPA Compliance: Our messaging program complies with the Telephone Consumer Protection Act (TCPA). We do not use prohibited automated or pre-recorded voice technologies for marketing without your specific authorization.

• Message & Data Rates: Standard message and data rates from your carrier may apply.
   

Privacy and Data Protection
 

Our use of your personal, professional, and corporate information is described in our Privacy Policy. By using this site or our services, you agree that we may collect, use, and share information as described in that policy, in full compliance with state and federal data privacy laws.

We protect candidate resumes and client billing details with strict confidentiality protocols, sharing applicant details only with prospective employers who have an active, legitimate hiring interest.
 

Intellectual Property
 

All content on this website—including text, graphics, logos, brand elements, and candidate intake systems—is the property of RM Support or its licensors and is protected by U.S. and International copyright and trademark laws. You are granted a limited, non-exclusive license for personal career searches or corporate staffing inquiries only.
 

Disclaimers
 

• "As Is" Basis: To the extent permitted by law, our recruitment platform and services are provided "as is" without warranties of any kind, either express or implied.

• Platform Availability: We do not guarantee uninterrupted access to our job boards, intake forms, or digital communication systems.

• Third-Party Workplace Actions: RM Support is not responsible for the workplace culture, day-to-day management practices, safety standards, or internal dynamics of the clients where candidates are ultimately placed.
   

Limitation of Liability
 

To the fullest extent permitted by law:

• RM Support, its officers, and employees shall not be liable for any indirect, incidental, or consequential damages arising from your use of our recruitment services or employment search tools.

• We are not liable for employment disruptions, rescinded job offers by clients, or candidate decisions to decline or leave a position.

• Our total liability for any corporate or individual claim shall not exceed the amount paid (if any) to RM Support for the specific service giving rise to the claim.
   

Indemnification
 

You agree to indemnify, defend, and hold harmless RM Support from any claims, damages, or expenses (including attorney’s fees) arising out of your breach of these Terms, your misrepresentation of professional credentials, or your violation of any workplace laws or third-party rights.
 

Governing Law and Venue
 

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Bronx County, New York. ​
 

Contact Information
 

If you have questions about these Terms of Use, you can contact us:

RM Support

• Email: apply@rmsupportva.com

• Phone: 1 (929) 642-1830